Salon Etiquette

To ensure everyone has a positive experience, the following are our appointment policies and guidelines.

Our Response to Covid-19

To ensure the safety of yourself and our staff please follow the guidelines below:

  • If you are feeling ill or have any flu-like symptoms, or if you have been in contact with someone presumed or tested positive in the past 14 days for COVID-19, please call and reschedule.

  • Call us when you arrive and we'll let you know when we are ready for you. Our waiting area is closed. We are taking extra time between clients to sanitize the salon.

  • Please wear a mask that goes around your ears only so we have access to your hair. 

  • Your temperature may be taken and a consent form will be required.

  • Come alone. We must limit the number of persons in the Salon. 

  • We've missed you, but we are required to social distance. 

  • Blow drying is not permitted at this time. 

  • Keep your personal belongings to a minimum. If you don't need it, please don't bring it in. 

Weddings: Please call or stop by for a free consultation. Our pricing for wedding hair styles varies depending on the hair style requested, the length of hair, number of participants, location of hair services, etc. When you confirm your schedule for the wedding, we require a Wedding Services Contract and a credit card to hold the appointment.

 

Cancellation Policy: We accept cancellations 24 hours prior to your scheduled service. Any cancellation or no-show with less than 24 hour notice will incur a fee of 50% of the missed appointment price.

Gratuities: Regrettably, we cannot add gratuity onto credit card charges. We accept tips by cash or personal check. We apologize for any inconvenience.

Consultations: We encourage you to make a consultation appointment prior to scheduling your service.

 

Walk-ins: We welcome walk in clients based upon availability. You may have to wait or pre-schedule your appointment.

 

Services & Retail: We want you to love your hair, so if there is something to be adjusted or corrected, please give us a call no more than one week after the original service date. The adjustment or correction service must be done within one week of the original service. We do not provide monetary refunds on services or retail.

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Contact

703-706-5749

Address

1600 King St, Alexandria, VA 22314

©2020 by Cualtzin Salon